Latest Association Update

State Accepting Pre-Applications for Pandemic Unemployment Assistance (PUA)

The State Dept. of Labor and Industrial Relations is now accepting pre-applications for PUA at PUA applicants can complete the pre-application which guides them through eligibility screening and account creation. Additional features to start the processing of these applications are expected by May 15, 2020. Important: The information you submit will be validated with Hawaii tax records. Any mismatch in data may delay application processing.

RAM Hours

Office closed through May 31, 2020.

Staff is available Monday-Friday from 8 am to 5 pm via phone and email.

Update on Real Estate Services

Real Estate Services and Property Management are listed as an Essential Business in the Supplemental Guidance to the Public Health Emergency Rules.

Open houses and caravans are prohibited. Sales activity permitted on an appointment basis only and in response to a critical situation (e.g., seller’s financial difficulty or legal requirement). Inspections, appraisals, photography, and virtual recording permitted. No more than two persons on site at any one time with social distancing exercised at all times.

Real Property Assessment Division

The office is closed but able to serve the public by mail, phone or email. Taxpayers can contact the division at or call 808-270-7297.

For the latest information, visit the Real Property Assessment Division website.

Bureau of Conveyances (Updated 4/15/20)

Obtaining Certified Copies – Use the online document ordering system at

Researching Maps or Ordering Map Copies – These services are suspended until further notice.

As of March 20, the BOC will continue to record documents normally until further notice and highly recommends e-recording. REALTORS may want to consult their title company for any recording questions. For updates, refer to the main website.

Department of Commerce and Consumer Affairs – PVL (Updated: 4/15/20)

DCCA offices are closed, but the Professional and Vocational Licensing (PVL) Division is still processing change forms.

  • For changes without a fee: scan and email the completed form to
  • For changes requiring a fee: mail the documents to the address on the application and email a copy of the form to RAM at

The public is strongly encouraged to use the DCCA’s online services; for a full list visit


All Caravan Meetings Cancelled

Please contact the regional caravan coordinator for any inquiries.

South Maui & Upcountry – Email Coordinator

West Maui – Email Coordinator

Central Maui – Email Coordinator

Conducting Business During COVID-19

Hawaii Real Estate Practice

Hawaii Association of REALTORS created the COVID-19 Amendment/Addendum Form for members to use during the COVID-19 crisis. The form is available in HAR’s Standard Forms Library, Paragon, and ZipForm.

Informational Brief: COVID-19 Amendment/Addendum Form

Coronavirus Guidance for REALTORS

NAR is providing this guidance to help REALTORS respond to the coronavirus’s potential impact on the real estate industry.

Coronavirus Guidance for REALTORS

Transaction Guidance During COVID-19

Managing Your Real Estate Business during COVID-19

Hawaii REALTORS’ Legal Kokua team has put together this resource for property management, vacation rentals and sales.

Visit resource page

COVID-19 Landlord Tenant FAQs

The Office of Consumer Protection FAQ explains how Landlords and Tenants in Hawaii are affected by the special legal requirements invoked by Governor Ige’s emergency proclamations concerning coronavirus.

Landlord Tenant FAQs

COVID-19 Testing & Resources

COVID-19 testing on Maui

Walk-in Testing at Maui Medical Group
Location: 2180 Main St, Wailuku, HI 96793

  • Monday to Friday from 8 AM to 7 PM
  • Saturday & Sunday from 8 AM to 4 PM
  • Closed daily from 12 noon to 1 PM

This is a walk-in clinic and no appointment is required. Test kits subject to availability. For more information, call 808-249-8080.

For additional testing sites and information, please visit

COVID-19 Information and Updates

Maui County COVID-19 Info Page

Hawaii State Dept. of Health

Centers for Disease Control & Prevention

World Health Organization

Economic Support

Pandemic Unemployment Assistance (PUA)

Self-employed individuals and independent contractors who are unable to work for the weeks impacted as a result of COVID-19 between Jan. 27- Dec. 31, 2020 may apply.

Apply Now

SBA Paycheck Protection Program (resumed 4/27/20)

This loan program provides loan forgiveness for retaining employees. Apply through any existing SBA 7(a) lender or through any federally insured depository institution, federally insured credit union, and Farm Credit System institution that is participating.

Learn more

H.R. 6201 Families First Coronavirus Response Act (FFCRA)

Congress passed emergency legislation to provide support to families, workers, and businesses. This includes benefits to small business owners and self-employed individuals.

Overview on how FFCRA impacts REALTORS

FAQs regarding the Emergency Family Medical Leave Expansion Act in FFCRA

FAQs regarding the Emergency Paid Sick Leave Act in FFCRA

New American Job Center Maui website launched

This website helps Maui County residents file for unemployment insurance or register for job searches from the safety of home in the wake of impacts from the COVID-19 outbreak.

Go to Maui American Job Center website