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A One Day Code allows access to the key compartment of one of your lockboxes for a limited period of time, after which the code is no longer valid. This code is ideal for use by out-of-area Agents, homeowners, Appraisers, and contractors who need access to a property but are not SentriLock members.
One Day Codes are the most common way that RAM lockboxes are accessed each month.

One Day Codes are generated by you (the lockbox owner) in the SentriKey® Real Estate app and assigned by you to a lockbox. When you create a One Day Code, it is active for the rest of that day only. Or, you can make the code active for a full day up to two weeks in advance.

To generate a One Day Code, follow these steps:

  1. In the app, tap the hamburger menu.
  2. Tap My Lockboxes.
  3. Tap Get One Day Code.
  4. Tap the desired lockbox in the list.
  5. Select the date the code will be active.
  6. Tap Get One Day Code.
  7. Enter your PIN and tap One Day Code, or use Touch ID / Face ID.
  8. The One Day Code will be displayed along with steps to use it and share it. Then tap Done.

Not everyone’s Sentrilock account is enabled: If you are trying to login to your SentriKey app and get a message about being disabled or to please call your Association, you will need to email to have your account enabled again.     Sentrilock access is disabled for any RAM member who does not access a lockbox within 60 days.  Please click here to learn more about the 60 day inactivation policy, and about our Lockbox Lending Library.       

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